AP recovery management software
Move every confirmed AP loss from evidence to verified recovery.
Invogi gives finance teams one controlled workflow for supplier claims, follow-ups, refunds, credit notes, offsets, and closure. Assign responsibility, keep the evidence with the case, and report only value that actually came back—without recovery commissions.
Owned cases · supplier correspondence · human-confirmed matching · verified-value reporting
A complete recovery workflow
One operational record from confirmation to closure.
Potential exposure becomes a recovery case only after your team confirms the issue. From there, Invogi preserves the ownership, communication, money movements, decisions, and audit history around the claim.
Confirm the loss
Review the underlying invoices and payments before deciding that money is genuinely owed.
Own the claim
Assign an owner, next action, due date, and supplier response date so the case cannot disappear in email.
Record what came back
Track cash refunds, credit notes, agreed offsets, partial recovery, and any amount closed unrecovered.
Verify and report
Count cash received or credit actually applied, net of reversals—not promises or unused credits.
Supplier claims
Prepare the correspondence. Keep your team in control.
Invogi prepares the evidence and wording for the first claim, follow-up, or final reminder. Your team reviews it and sends it through its own email; Invogi never contacts a supplier on your behalf.
Evidence already attached
Claim letters include the relevant invoices or payments, amounts, dates, references, open balance, and last contact recorded on the case.
Ask for the right outcome
Prepare a request for a cash refund, credit note, or offset against an open bill. Saved templates can standardize your team's wording.
Document every follow-up
Log calls, emails, replies, promised response dates, and the next action. Owners receive reminders when assigned work is due or overdue.
Financial integrity
Separate exposure, work in progress, and money actually recovered.
Recovery reporting is built around what happened to the money. This keeps the CFO view defensible and prevents a supplier promise or unused credit from inflating results.
Candidate or confirmed loss
A suspected issue remains exposure until a person reviews the evidence and confirms it.
Still owed or not yet usable
A supplier agreement or credit received but not applied stays open and visible to the case owner.
Cash received or credit applied
Verified recovery is reduced if a refund bounces or a credit or application is reversed.
Ledger-assisted recovery
Surface likely refunds and unused credits without auto-claiming success.
Imported payment history can reveal a possible refund. Xero and QuickBooks Online can surface unused supplier credits, and QuickBooks can also surface unapplied vendor prepayments. Invogi proposes a match only within the same supplier and currency, never beyond the open case balance.
Suggested, never assumed
A case owner confirms that the refund or credit belongs to the claim, or rejects the suggestion.
Credit use stays visible
A credit note remains unapplied value until your team links its use against a bill.
Mistakes remain correctable
Reverse a money entry, adjust the confirmed amount, reopen a case, or merge duplicate cases with history intact.
Recovery operations
Give AP managers a portfolio view, not a collection of inbox threads.
Prioritized work
See open, overdue, unassigned, awaiting-contact, partly recovered, and unapplied-credit cases.
Team performance
Review recovery rate, median time to first and full recovery, aging, overdue work, and results by owner.
Quarterly value reporting
Report verified recovery, prevented loss, open recovery, exposure movements, and prevention actions.
Start with evidence
Find the losses first. Then manage recovery in the same system.
Audit up to 500 historical invoice records free. Confirm genuine losses before your team opens supplier claims, and keep everything recovered—Invogi does not charge a recovery commission.
FAQ
AP recovery management questions
What is AP recovery management software?
AP recovery management software turns confirmed accounts payable losses into owned supplier claims, tracks follow-ups and outcomes, and separates money actually recovered from exposure still being pursued.
Does Invogi contact suppliers for me?
No. Invogi prepares claim, follow-up, and final-reminder letters with the case evidence. Your team reviews and sends them through its own email, then records the contact on the case.
When does Invogi count money as recovered?
A cash refund counts when received. A credit note or agreed offset counts only when applied against a bill. Supplier promises and unused credits remain recovery in progress.
Can Invogi match refunds and supplier credits to recovery cases?
Invogi can suggest a same-supplier, same-currency refund or unused credit from imported payment history, Xero, or QuickBooks Online. A person must confirm it before it is recorded on the case.