Customer care

Customer and billing support

Get help with Invogi access, invoice analysis, subscriptions, cancellations, billing, or refunds.

Product support

Email hello@invogi.com. Include your account email and organization name, but never send invoice documents, passwords, API keys, or payment-card details by email.

We aim to acknowledge support requests within one business day, Monday to Friday.

Billing and refunds

Paddle is the merchant of record for paid Invogi subscriptions. For charges, receipts, subscription changes, cancellations, or refund requests, email us or visit Paddle buyer support.

See our 30-day Refund Policy before submitting a request.

Sales and security reviews

For a product demo, volume quote, DPA, or security questionnaire, email hello@invogi.com or use our contact form.